Way 2: Use MyRecover to recover data from WD PassportĪlthough WD SmartWare can help users retrieve files from WD Passport, some users said that they can’t click the backup and retrieve button on WD SmartWare display. Windows Backup, Apple Time Machine or Acronis True Image for Western Digital or an alternate 3rd party backup utility can be used instead. Software purchases, licenses, updates and technical support are no longer provided for WD Smartware.

You may continue to use your product and related applications (if you've had them). The support for WD Smartware has ended and is no longer covered under WD‘s software support lifecycle. When it is completed, a message will display saying File Retrieval Complete along with a blue check mark in the upper left. You can choose Retrieve All Files or Retrieve Some Files by your needs. You can click To the Original Places to retrieve files to their original locations or click In a Retrieved Content Folder to retrieve files to another location. Select the files backup that is to be recovered from the box. A backup made by WD SmartWare can be retrieved with a few simple steps. If you want to use WD SmartWare to retrieve files from WD Passport, you must back up files in advance. Like many manufacturers, WD Passport has its own backup software called WD SmartWare. Way 1: Use WD SmartWare to retrieve WD Passport files How to recover files from WD Passport? There are 3 efficient ways for your reference. How to retrieve files from WD Passport in Windows

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